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Before each printing session, carry out a nozzle check to ensure that all ink channels are firing. If they are not, make sure that you have not run out of ink, and then perform up to a maximum of four nozzle checks and cleans to restore a good nozzle print out .
Problem prevention is always better than problem solving!
Turn you printer on for a few minutes once every few days - especially when you are not using your printer for long periods. When you turn a printer on, it goes through a mini head-clean which can prevent the build up of dried ink on the underside of your ink head. - If you go on holiday, why not leave your printer switched 'on' and connect your print to the mains through an inexpensive central heating timer switch, set to turn on for a few minutes every other day - when you return, your print head will be in perfect order, ready to print.
For dirty rollers we recommend Platen Cleaner Spray. This will remove any build-up of dried ink or paper fibres. We advise you to use this spray applied to a sheet of paper to create a cleaning sheet, which will maintain your inkjet roller friction, and maintain good paper feed characteristics. |
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Printer Banding / Incomplete Nozzle Check |
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There are many causes of printer banding and these are often simple mistakes which can be easily corrected. Before you attempt any printer cleaning methods we suggest you go through this fault finding checklist:
• You have a perfect nozzle check and the text underneath is clear and crisp. (performed in printer drivers utility)
• You have a perfect head alignment. (performed in printer drivers utility)
• The CIS containers are at least 50% full
• The CIS tubes are not kinked or damaged
• The print resolution is correct (mostly 'Best Photo').
• High speed is un ticked unless your profile settings say otherwise. (set in printer driver properties)
• You have the selected the correct media setting. (set in printer driver properties)
- If this is unsuccessful, read on:
The aim of this printer head cleaning technique is to attempt to force ink through the nozzles, thus clearing any dried ink.
• Produce a solid block of the colour you are experiencing problems with in Adobe Photoshop. This is done using the paint bucket tool.
• Print it up to 6 times A3 size on 'Best Photo' setting.
• Keep printing until you get a solid colour.
• If you are experiencing a problem with a certain channel using a bulk system please ensure the bottle is filled to the top, and the tubes are not pinched off or damaged in any way.
If you have problem with more than one channel you may like to run a purge file at 1440dpi in order to gain a complete nozzle check. Right click here and select "save target as"
save this in any folder or on your desktop - you can then open this up in Photoshop for printing. Print this up to 6 times or until your nozzle check come good.
If your printer is still banding after you have tried the above, please refer to the C.I.S Tips for Reliable Use directly below: You may also like to refer to the C.I.S Inkjet Reservoir Recovery (cartridge re-priming method) found under the tips for reliable use. |
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C.I.S Ink Reservoir Recovery: |
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If you have a Continuous Ink System and you are experiencing a lack of ink in one (or more) of your channels you may have lost your ink reservoir:
• To recover this reservoir, you must take out the cartridge that is causing problems (to do this you will need to move the carriage to the cartridge change postion, if you do not know how to do this, the procedure is explained in your original CIS instructions manual) and place it on a piece of tissue paper.
- Please note, if your need to recover either the Light Light Black, Light Magenta or Light Cyan you may need to take out several cartridges.
• Take a CIS syringe and fit a tapered adapter to the end. These should have come with your original kit. If you do not have these, please contact us
• Insert the CIS syringe complete with the tapered adapter, into the nozzle of the cartridge that is causing problems.
• Pull out the syringe until approximately 5ml of ink is present inside the syringe (not just foam or air).
• Take the syringe out of the nozzle
• Clean any ink around the nozzle using tissue paper then place cartridge back in the printer.
• You can then syringe the ink back into the correct ink container.
• Perform a nozzle check.
• Please note: You may need to leave the printer for 1 - 2 hours to allow the ink to settle before you obtain a perfect nozzle check.
• If the nozzle check is not complete after no more than 2 head cleans please contact us.
For further Epson R2400 CIS support, please refer to this page
Download the Installation Instructions for the Lyson Continuous Ink System for the Epson R2400 by clicking :
here for systems purchased before December 2007
OR
here for systems purchased during and after December 2007
CLICK HERE for R2400 CIS operating instructions. See this document for instructions on how to refill the reservoir, tips for day to day use, Photo / Matte black changeovers and general troubleshooting. |
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First of all, please ensure you have a perfect nozzle check (this is carried out in the utilities section of your Epson printer driver). If you do not have a perfect nozzle check, please refer to this section of this page. Once you have confirmed you have a perfect nozzle check, ensure you are selecting the correct profile and have the correct printer settings in Adobe Photoshop for that profile (correct media type, resolution, colour management settings...) - if you are unsure of these please contact us.
Epson R2400 inkjet printers do vary quite noticeably one printer to another, so it is advisable to install a free ICC profile for your printer/paper/ink combination. You can download free ICC generic profiles and and various colour management manuals below:
- PhotoChrome R24 Series Generic ICC Profiles (All Papers Surfaces )
- Recommended basic printer driver settings to use with R-24 inks
- R24 Colour Management with Profiles
- Advanced Colour Management
- Click here for ICC Profile Installation Instructions
For professional photographers and critical enthusiasts, it may be best to commission one custom ICC printer profile for your favourite inkjet media to guarantee best possible colour accuracy and image quality. We have two specialists who look after professional photographers, and one profiling specialist who assists enthusiasts (non-professionals). Please Click here for their links |
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| If you are still experiencing difficulties with your Epson R2400 printer, please contact us and we will do our best to help you. |
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