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Frequently Asked Questions - Inkjet
 
Please find below a list of Frequently asked questions. If you have a question please email us at and, if useful to others, we will print it on this page.

Questions (click to jump)
Fotonic vs PhotoChrome Ink splashes on printout
Epson 1290 vs Epson 2100 Toning using Quad-Black Toneable
Colour and Black and White Printing Slow printer
Small Gamut vs Quad Black Images upside down
Toning with Small Gamut inks What is Metamerism?
Metric sizes of A4, A3, A3+, A2, A0 & Rolls Canon Printer Cartridge Compatibility
Custom Profiles How do i use Lyson Cleaning Cartridges?
Printing what you see on the Monitor What is Bronzing / Differential of Sheen?
Printer not Recognising new Cartridge Ideal Print Storage and Display Conditions
What is Dot Gain?  

Q: How do I tone my print using small gamut inks?

A: Using Photoshop (a full version or Photoshop Elements 2), go to Image > Adjustments then Desaturate. The image then turns black and white.

To get a good neutral: Click: Image > Adjustments > Hue Saturation
Click "Colorize". Then dial in:
• 210 Hue
• 3 to 5 Saturation (try 3, 4 and 5)
• 0 Lightness

To tone your print warmer dial in a low hue e.g. 25 then increase the saturation (starting from zero).
To tone your print colder dial in a high hue e.g. 210 then increase the saturation (starting from zero).

To view more details on Lyson Small Gamut inks as well as a toning illustration please click here

If you are still experiencing difficulties you may need a custom profile. The recommended custom profiler for monochrome is Udo Machiels, based in Sussex. Custom profiles are made over the Internet and post. The charge is £65 - £95. These will ensure ultimate accuracy, smooth tones and allow you to produce a neutral print. Please see this link for Udo's website (second link down) http://www.marrutt.com/resources.php

Q: What the Metric sizes of A4, A3, A3+ A2 & Rolls?


A: Please see the chart below for paper sizes explained:

 
Inches (w x h)
Millimetres (w x h)
Centimetres (w x h)
A4
8.25 x 11.7
210 x 297
21 x 30
A3
11.75 x 16.5
297 x 420
30 x 42
A3+
13 x 19
328 x 483
33 x 48
A2
16.5 x 23.5
420 x 594
42 x 59
A1
23.5 x 33
594 x 841
59 x 84
A0
33 x 47
841 x 1189
84 x 119

Roll Format Sizes and Available Finishes
Lyson roll format papers come in 6 widths (see below for sizes). All Lyson Fine Art and Pearl rolls are 12 metres long, the Lyson Matt rolls are 30 metres long and the Lyson Gloss and Satin rolls are 20 metres long (13" rolls are 10m long).

• 13inch/33cm/330mm Wide
For A3+ printers e.g. Epson R2400
Available in Gloss, Satin finishes

• 17inch/43.2cm/432mm Wide
For A2 printers and above e.g. Epson 4800
Available in various Fine Art finishes

• 24inch/61cm/610mm Wide
For A1 printers and above e.g. Epson 7800
Available in Pearl, Gloss, Satin finished and various Fine Art and Matt finishes

• 36inch/91.4cm/914mm Wide
For 36" printers and above
Available in various Fine Art and Matt finishes

• 42inch/106cm/1060mm
For 44" printers and above e.g. Epson 9800
Available in Matt finishes

• 44inch/112cm/1120mm Wide
For 44" printers and above e.g. Epson 9800
Available in Pearl, Gloss, Satin finishes and various Fine Art and Matt finishes

For a more detailed overview of the Lyson Roll Format papers, please click here

Q: Why might I need a custom profile?

A: Many Lyson users happily print using the standard free downloadable ICC printer profiles available by emailing us with your printer model, Inkset and operating system - but remember, consumer quality desktop inkjet printers are manufactured to a certain production tolerance - no two printers will be identical, and tend to vary one to another to a greater or lesser degree.
The answer to this for those photographers who have high printing standards is to decide which is their favourite paper, then get a custom profile written for the printer/paper combination. The pay-off is that you will be creating superb accurate colour prints with beautifully smooth colour tone graduations, showing excellent shadow detail, also retaining highlight detail also (provided your original image file is also of excellent quality! - You will spend a lot less time in Adobe Photoshop, adjusting out printer distortions, colour bias errors etc. See here to view our recommended custom profilers.

Q: Why can't I print what I see on my monitor?

A: What makes you think that your monitor is accurate? - If you have an accurately profiled printer, then the print that you produce will agree to the digital values contained within your image file. As a completely separate issue, if you have a good quality monitor which has not deteriorated too much with age, you should be able to adjust your monitor through Adobe Gamma to give reasonably accurate colour rendering, or use a monitor "spider" to do the job automatically. Theoretically, if your monitor is adjusted for accurate colour, and your printer is profiled accurately, these two colour devices should in reasonable agreement. Beware of the common problem where you are using an inferior quality colour monitor, or your monitor has deteriorated with age (each CRT colour gun may have reduced in output to a different degree, giving you an inaccurate colour display). - Never assume that your monitor is accurate just because images 'look good' on screen!

Q: Why won't my printer recognise my new cartridge?

A: Although a rare problem, this scenario is down to the cartridge chip (the green board with electronic markings situated on the back of a cartridge). Sometimes this chip may have dust or dirt on the surface which will cause the printer problems in recognising the cartridge.

- Take the offending cartridge out
- Clean the chip using a cotton bud.
- It is also necessary to ensure the metal contacts/prongs where the chip rests are in place and uniform. If this is not the case there is a printer fault.
- Place the cartridge back inside the printer head.

Once the cartridge is placed back inside the print head, turn both the printer and your computer off for a few minutes to reset the printer driver. When you turn the printer and computer back on the printer should recognise the cartridge.

Q: What is Dot Gain?

This is the spread of ink on the paper that occurs during inkjet printing. The ink droplets spread and change shape when making contact with the paper.

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