 Q: Why is my printer printing ink splashes? |
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A: Although a rare problem in inkjet printing, this is caused by one of a few possible reasons:
• If your printer is attached to a continuous ink system the bottles may be too full. In this case either syphon out 1 - 2 centimetres of ink from the full bottle(s).
The bottles may be too high in relation to the base of the printer. In this case make sure the bottles are at the same level as the base of the printer.
• There is a large build up of ink on the printers parking pad. This can get caught as the printer changes direction. For information on cleaning the parking pad please call us on 01825 764 057
You may also need to clean the print head too.
• The cartridges may not seated in the print head correctly. In this case push them down so they are properly seated.
• If using a Continuous Ink System, check that the reservoir filling caps are in the open position (arrows pointing towards arrows on containers). Also ensure that your bottles/containers are not filled up too much. If so you can use a CIS syringe to draw some ink out.
• There could be an object blocking one or more of the print head nozzles. This causes the ink to become trapped underneath the print head, which builds up causing matter to be thrown off the print head. To clean the underside of the print head please refer to the technique using isopropanol spray by clicking here. It is also advisable to check the inside of your printer for any stray objects such as hairs, fibres or small strands of paper.
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| Q: Do I need a profile when using Quad Black Toneable inks on the Epson 2100? Also, how do i tone the print using this inkset? |
A: You do not need a profile for this inkset. All you do is adjust the density of the image by using levels or curves in Photoshop.
The majority of our Quad black toneable customers tone their print using the colour controls in the Epson printer driver itself. This is achieved using the magenta slider to progressively increase the warm tone or progressively increasingly the cyan slider to adjust the cool tone.
The Settings we recommend for Lyson media are:
Resolution: 1440 DPI
High Speed: on
Media Setting: Water Colour Radient White / Premium semi gloss photo Paper
Colour Controls: on (Mode: Photo realistic, Gamma: 2.2 (colour sliders all 0 except magenta and cyan which can be adjusted)
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| Q: My printer is not working as fast as it has been. What could be wrong? |
A: This will usually be down to a faulty cable between your computer and printer. The first thing to try is to replace this cable. Other causes may include too high print resolution or incorrect media type.
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| Q: My image is always printing upside down. What could be wrong? |
A: If you are using the paper setting "Inkjet back light film" this will happen. Simply rotate you print 180 degrees. To do this, in Photoshop, simply select: Image > Rotate Canvas.
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| Q: What is Metamerism? |
A: Metamerism is such a very wide and complex topic so we will only explain this in very simple terms:
This is an effect where a certain colour looks different under different light sources - so 2 colour swatches can look exactly the same under one light source, but completely different under another. So basically, metamerism is the appearance of a print under one light source compared to another.
This is all down to the spectrum of light (like a rainbow), where some light sources may give a nice continuous range of spectra but give their light in very limited range of frequencies and vice versa and in differing capacities. This will affect the appearance of the print and is, unfortunately, yet another variable for your "digital darkroom". In our experience, dye based inks are less effected than Pigment based inks.
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| Q: I have this Canon Printer, will the Lyson cartridges work? |
A: All 6 and 4 channel Canon printers are simple, if they are BCI3 or BCI6 cartridges the Lyson cartridges will fit and you will be able to use these cartridges: http://www.marrutt.com/6000.php. If your Canon Printer has a large black, please contact us to place your order.
However, if we do not have Generic ICC profiles for your printer (see here), we recommend you contact Tony Riley from Image Tune who provides sensibly priced custom profiles: http://www.imagetune.co.uk
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| Q: How do I use the Lyson Cleaning Cartridges? |
A: The main point here is to try to get as much cleaning fluid through your printer as possible. Here's how to do it:
• Take out your existing cartridges and insert the cleaning cartridges as you would a normal cartridge.
• Perform 3 head cleans and nozzle checks. You will start to see faint ink marks, which indicates the cleaning cartridges are working.
• Print out a purge file 6 times 1440 DPI on A3 size paper (if you have an A4 printer print it A4 size). You can download a purge file by right clicking here, selecting "save target as" and save it in any folder or on your desktop - you can then open this up in Photoshop for printing.
• Leave your cleaning cartridges in overnight.
• In the morning, carry out a further 3 head cleans and nozzle checks.
• Insert normal printer cartridges.
• Perform a nozzle check - If the printer produces a poor nozzle check, please contact us.
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| Q: What is Bronzing / Differential of Sheen? |
A: "Bronzing" or "Differential of Sheen" is the visual appearance on a glossy, semi gloss or lustre/satin print where certain areas of the print (usually the darker parts of the image) appear to be less reflective than the remainder. Early pigment inks were particularly prone to this effect, which can be seen when you view your print at an angle. Modern pigment inksets, such as the Lyson PhotoChrome R24 Series inkset for example, are much less prone to this effect.
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| Q: What are the Ideal Print Storage and Display Conditions? |
A: For a full explanation, please see the Lyson "How to Store your Inkjet Prints" Article, which also contains some information on print display conditions.
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