 Q: How do I refill my bottles? |
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A: Please ensure you do this when the bottles are no less than one-third full. To refill your bottles, simply:
For Version 1 Lyson Continuous Ink Systems (with bottles on the right hand side of your printer)
• clamp off the tubes
• unscrew the container (ensuring the tubes are not twisted)
• top up the ink using the correct colour and funnel
• screw the top back on
• unclamp the tubes and start printing!
For Version 2 Lyson Continuous Ink Systems (with containers on the right hand side of your printer)
• simply top up the container using the funnel supplied with correct ink colour.
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| Q: Can I change the ink type and still use my existing CIS system? |
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| A: We do not recommend this, as it is extremely difficult to get rid of the remainder of the previous ink. In this instance we recommend you purchase a conversion kit from us (a cheaper price than the original starter system). This includes new empty cartridges and tubes. Please contact us for further details. |
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| Q: Do I need to flush the printer before installing the CIS? |
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A: In most cases, no. As long as your printer is healthy (has a complete/perfect nozzle check) you can install it straight away. However, we do recommend that if your printer is over 2 years old you should consider using the cleaning cartridges. This flushing sequence is metaphoric to having your car serviced which should prolong the life of your printer.
We do, however, recommend you use the cleaning cartridges when you are using the CIS in conjunction with Lyson PhotoChrome inks (these are pigment-based). These have a different pH from other inks so its important you flush your printer both before you change, and if you decide to revert back to normal inks.
As there is very little ink retained in consumer printers, usually a couple of head cleans and nozzle check will be enough to pull the old ink from the nozzles. However, if you want to make completely sure the previous ink is gone, run a 1 or 2 pages of colour bars (black, magenta, cyan, and yellow).
Once you've installed your CIS, you need to leave it overnight in order to for the ink to settle. You should then obtain a complete nozzle check the following day. |
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| Q: I have just received a replacement CIS cartridge - how do i install this? |
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A: The main point here is to ensure you change over the chip!
........Here is how to replace a cartridge:
First of all, clamp all tubes.
• First, take out the cartridge that is causing problems (to do this you will need to move the carriage to the cartridge change position, if you do not know how to do this, the procedure is explained in your original CIS instructions manual) and remove the tubing from the cartridge.
• Take off the chip from the old cartridge.
• Discard the old cartridge.
• Place the chip onto the new cartridge.
• Squeeze the tube onto the top nozzle of the new cartridge.
• Release the clamp on the tubes.
• Take a CIS syringe and fit a tapered adapter to the end. (If you have not got a syringe or tapered adapter, you can purchase these here)
• Insert the CIS syringe complete with the tapered adapter, into the bottom nozzle of the new cartridge.
• Pull out the syringe until approximately 5ml of ink is present inside the syringe (not just foam or air).
• Take the syringe out of the nozzle
• Clamp all tubes.
• Clean any ink around the nozzle using tissue paper then place cartridge back in the printer.
• Release all clamps.
• You can then syringe the ink back into the correct ink container.
• Perform a nozzle check.
• Please note: You may need to leave the printer for 1 - 2 hours to allow the ink to settle before you obtain a perfect nozzle check.
• If the nozzle check is not complete after no more than 2 head cleans please contact us. |
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| Q: I have air in my Lines. What should i do? |
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A: If you have a perfect/complete nozzle check just keep printing. The air will then disappear as it enters the cartridge.
However, if you have not got a complete nozzle check, carry out up to 3 nozzle checks and head cleans. If your nozzle check is still not perfect, leave the printer for 2 hours for the ink to settle.
If your nozzle check is still not perfect after 2 hours, you will need to reprime your cartridge (the cartridge with the air in the line). For a step by step guide of how to do this, see here. If you are still experiencing problems after this please contact us. |
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| Q: I Have Lost My CIS Installation Instructions - Can I have another set? |
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A: Yes you can. Simply click on your printer to view in Adobe Acrobat (please allow a few seconds to load):
Epson R2400 (If you purchased during or after December 2007, CLICK HERE)
CLICK HERE for R2400 CIS operating instructions. See this document for instructions on how to refill the reservoir, tips for day to day use, Photo / Matte black changeovers and general troubleshooting.
Epson R1800 (If you purchased during or after December 2007, CLICK HERE)
Epson R800 (If you purchased during or after December 2007, CLICK HERE)
Epson 1400
Epson 2100
Epson 1270/1290/S
Epson 7800/9800
For the Refillable instructions for the Epson 4000/7600/9600 please click here
If you require changeover instructions for the version 2 Lyson Photo Black for the Epson R1800/R800 please click here. Please contact us if you have problems opening this document.
If you have another printers' CIS please contact us and we will email it to you.
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| Q: Why won't my printer recognise my CIS cartridge? |
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A: Although a rare problem, this scenario is down to the cartridge chip (the green board with electronic markings situated on the back of a cartridge). Sometimes this chip may have dust or dirt on the surface which will cause the printer problems in recognising the cartridge.
- In this case you need to first clamp the tube of the cartridge that is not being recognised.
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Take the offending cartridge out
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Clean the chip using a cotton bud.
- It is also necessary to ensure the metal contacts/prongs where the chip rests are in place and uniform. If this is not the case there is a printer fault.
- Place the cartridge back inside the printer head.
- Un-clamp the CIS tube.
Once the cartridge is placed back inside the print head, turn both the printer and your computer off for a few minutes to reset the printer driver. When you turn the printer and computer back on the printer should recongnise the cartridge. |
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